Contact

We'd Love to Hear From You

At Amoure Luxe, we're committed to providing exceptional customer service before, during, and after your purchase. Whether you have a question about an item, need assistance with an order, or would like help with a return, our team is here to assist you.

Customer Support

Email:
AmoureLuxe@consultant.com

Phone:
(919) 435-4387

Business Hours

Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)

Saturday
10:00 AM – 3:00 PM (Eastern Time)

Sunday
Closed

If you contact us outside of business hours, we'll respond as soon as possible on the next business day.

Before You Contact Us

To help us assist you more quickly, please include the following information whenever possible:

Your full name
Order number (if applicable)
The email address used to place your order
A brief description of your question or concern
Photos (if your inquiry relates to a specific item)

Order Support

Need help with:

An existing order
Shipping updates
Payment questions
Returns or exchanges
Authentication documentation
Product information
General inquiries

Our customer support team is happy to help.

Response Time

We strive to respond to all emails and voicemail messages within 24–48 business hours.

During holidays, major sales events, or periods of high order volume, response times may be slightly longer. We appreciate your patience and understanding.